How Bookd works
The full picture — from creating your page to taking your first booking, and everything your clients see along the way.
For business owners
From signup to your first booking, here's the whole journey.
- 1
Sign up and tell us about your business
Create a free account, choose "business owner", and walk through a short setup: your business name, what you do, where you're based, and how far you travel for work. This is what clients see when they find you.
- 2
Add your services
List each service you offer with a price — hourly, fixed, or free enquiry. You can add descriptions, minimum and maximum durations, and change everything later.
- 3
Set your availability
Tell Bookd which days and hours you work, and block out holidays or days off. Clients can only ever book slots that are genuinely free — no double bookings, ever.
- 4
Set your cancellation policy
Write your own cancellation policy (or use our sensible default). It's shown to every client before they confirm a booking and included in their reminder emails, so there are no surprises.
- 5
Go live and share your link
Your booking page goes live at your own web address. Share it on Instagram, WhatsApp and business cards — there's a QR code and a printable poster built in. You also appear in the Bookd directory so local clients can find you.
- 6
Manage bookings from your dashboard
Every booking request lands in your dashboard and your inbox. Accept it, decline it, or propose a different time with one tap. Your calendar, client book, analytics, notifications and shared files all live in the same place.
For clients
Booking with a Bookd business takes less time than sending a text.
- 1
Find a business
Search the Bookd directory by postcode or town to see trusted businesses near you, sorted by distance — or look a business up by name if you already know who you want.
- 2
Book in seconds
Pick a service, choose from the times that are actually available, add your address, and confirm. You can book as a guest with just your email — no account needed.
- 3
Create an account to do more
With a free account you get a dashboard with all your bookings, the ability to edit or cancel (up to 12 hours before), saved businesses for quick rebooking, and a notifications centre.
- 4
Stay in the loop
You'll get an email when your booking is confirmed, a reminder 48 hours before your appointment, and updates if anything changes. You can also share photos and documents with the business on each booking.
Security and privacy
Your business runs on trust. So does ours.
UK GDPR. Bookd is UK based and built to UK GDPR standards. You stay in control of your data: you can view, correct or delete it at any time, and our privacy policy explains everything in plain English.
Encryption. All traffic to and from Bookd is encrypted with TLS, and your data is stored encrypted at rest. Files shared on bookings live in private storage that only the two people on that booking can access.
What we store and why. We store your account details (name, email, phone) so you can sign in and be contacted about bookings; your business profile so clients can find and book you; and booking details (dates, times, addresses, comments and shared files) so both sides have an accurate record. We don't sell data, and we don't show ads.
Account security. Passwords are securely hashed, repeated failed sign-ins are locked out, and signed-in sessions time out automatically after inactivity.
Pricing and trial
One plan, everything included, no surprises.
Bookd costs £19.99 per month, billed monthly. That includes your booking page, unlimited bookings, automatic reminders, notifications, file sharing, your client book, analytics, and a QR code and printable poster for your link. There's no commission on bookings and no per-client charges — the price is the price.
The trial. Every new business gets the full product free for 14 days, with no credit card required. Your trial starts when you go live. Near the end, you simply add a payment method to keep your page online.
Cancelling. Cancel anytime from your dashboard in two clicks. Your page stays live until the end of the period you've paid for, and there are no cancellation fees.
Frequently asked questions
How long does setup take?▾
Most businesses are live in 10–15 minutes. You'll need your service list and prices to hand — everything else can be edited later from your dashboard.
Do my clients need an account to book?▾
No. Clients can book as a guest with just their name and email. If they create a free account they can also manage their bookings, get reminders in their notification centre, and rebook in two taps.
How do reminders work?▾
Bookd automatically emails both you and your client 48 hours before every confirmed booking. The client's reminder includes the full details, your cancellation policy, and a note about late cancellation fees.
Do I still need a website?▾
For most small service businesses, no. Your Bookd page has your description, services, prices, availability, social links and contact details — and unlike a static website, clients can actually book from it.
How do payments work?▾
Payments for your services are arranged directly between you and your client, exactly as they are now — cash, bank transfer, card machine, whatever suits you. Bookd never takes a commission on your bookings.
Can I use Bookd on my phone?▾
Yes. Bookd works in any browser on any device. Your dashboard, calendar and notifications all work beautifully on mobile, so you can approve a booking from the van between jobs.
What happens when someone requests a booking?▾
You get an instant email and an in-app notification. You can accept, decline, or propose a different time — the client is automatically kept up to date at every step.
What happens if I cancel my subscription?▾
You can cancel anytime from your dashboard. Your booking page comes offline at the end of your billing period, and you can export your client details before you go. No lock-in, no cancellation fees.
Is my client data safe?▾
Yes. Your data is stored encrypted in the UK/EU, protected by row-level security so only you can see your clients, and never sold or shared. Bookd is built to UK GDPR standards.
Can clients cancel or change a booking?▾
Clients can edit or cancel up to 12 hours before the start time — after that, changes go through you directly. Any change to a confirmed booking comes back to you for re-approval.
What does the free trial include?▾
Everything. The 14-day trial is the full product — booking page, reminders, client book, analytics, file sharing — with no credit card required. If Bookd isn't for you, just walk away.